Looking for a web monitoring tool?
This comparative study analyzes and compares the strengths and weaknesses of two well-known monitoring brands: Monitoring by HTTPCS and Pingdom.
The HTTPCS solution delivers a high performance with a monitoring frequency every minutes (customizable)
Monitoring frequency: 60 seconds
Monitoring by HTTPCS performs its tests from 50 data centers in over 7 worldwide locations. The solution offers a complete and efficient monitoring of your website or web application.
Number of checkpoints: 70
The tests are performed from probes all around the world, and not only near the geographical localization of the company.
Worldwide testing
Monitoring warns its users at any time with a text, Email or by API integration.
Email and SMS alerts (with extra cost)
There is no restriction regarding the number of alerts sent by SMS, email or by API integration. Unlimited alerts are included in the plan
Limited number of alerts
Unlimited number of recipients. For the same price, your whole working team can be part of your website monitoring
Unlimited recipients
Monitoring alert limits can be set up in order to dissociate real performance loss from real functioning
Advanced settings available (limitations)
Thanks to our exclusive technology of "Virtual Browser", we offer you a very simple tool to record your scenarios without any technical skill being required. (no external program installation, no browser extension, no programming).
Despite a simplified language, it is necessary to manually program the stages of the scenario
The fingerprint feature recognizes "proof", proving a website normal functioning. If there is no proof, the anomaly will immediatly be sent to our working teams
Fingerprint testing available
HTTPCS monitors all your web applications and web services
Web applications and web services management
You can check the respect of your service level agreement with your service provider by benefiting from an impartial and infallible third person's data
Service Level Agreement not mentionned
HTTPCS offers a 0 false positive guarantee to its users, so it can send alerts about real and proven anomalies
False positive management
HTTPCS Monitoring perfectly checks your server availability
Perfect server management
HTTPCS Monitoring is part of the complete HTTPCS cybersecurity suite. The users can easily find the modules they subscribed to within a single console
No additional module related to cybersecurity
Thanks to its Machine Learning technology, the HTTPCS Monitoring robot learns from previous anomalies to anticipate them more efficiently in the future
No Machine Learning to foresee or improve the service
A 99.999% monitoring service continuity, which guarantees a false positive management
No service continuity guaranteed
Since the HTTPCS console is 100% SaaS, no installation is required. You just need to access a web interface by logging in with your login ID
SaaS interface with no installation
Unlimited number of users. The accounts can easily and quickly be set up with just a few clicks
Unlimited number of users
The reports can be exported at any time to create detailed statistics
Export feature available
An API is made available, just so the users can incorporate the HTTPCS modules within their favorite applications
An API is made available to make the connection easier with the different tools
The HTTPCS interface is available in French and English
Interface only in English
The HTTPCS interface is easy to access, intuitive and ergonomic. No training is required to get familiar with the console
Online interface, easy to access and intuitive, no download required
The Monitoring by HTTPCS prices are fixed and include all the features without any additional cost
The price of the solution varies depending on the features chosen, the number of users and alerts set up
The Monitoring by HTTPCS montly prices are ranging between 17 € and 21 € if you choose a montly or annual plan
From €32 to €40 month with a one-year commitment or not (+ SMS alert extra cost)
No installation fee required to benefit from the monitoring solution
No installation fee
HTTPCS provides a quality technical support in 7 languages, including French and English
Only available in English
Technical support can be reached over the phone during office hours and 24/7 by email
Available during office hours
Technical support can be reached over the phone, by email, SMS and online chat. A detailed FAQ is made available to answer your questions at any time
Email, helpline, chat and FAQ
European Cybersecurity leader, HTTPCS is a French company, also available in the United States. HTTPCS protects your data in accordance with the GDPR
Company located in Sweden. The privacy policy is GDPR-compliant
Deployed technology
Whether the solution aims to be used for a website or an application, monitoring tools rely on various common features. In order to check the server’s availability, monitoring tools include:
Performed every 60 seconds, Pingdom tests are executed from 70 worldwide checkpoints with unlimited users and a 100% SaaS solution.
Just like HTTPCS, Pingdom monitoring tool can handle both web apps and servers.
The HTTPCS technology enables to see the impact of any change about response and availability times. The Monitoring by HTTPCS solution competes with its competitor Pingdom with the following points:
HTTPCS, thanks to its exclusive “Virtual Browser” technology, provides a very simple tool to record monitoring scenarios (transaction monitoring tool) with no technical skill required. The scenarios are automatically replayed every 15 minutes by a real browser, and are manually re-playable at any time.
Therefore, HTTPCS has a real technological advantage over Pingdom that also provides a monitoring scenario feature but which requires a tedious and difficult programming of each step.
To offer an incomparable efficiency, both monitoring solutions offer a zero false positive guarantee. In order to avoid these false alarms, HTTPCS monitorings are checked by 50 data centers, which ensures the reliability of the transmitted data.
With its disruptive model, Monitoring by HTTPCS provides a 99.99% service continuity, which is much more accurate than standard ping solutions. Its complex scenario tests lead to more in-depth analysis.
Technology
Technology
Alerts
A monitoring tool works with in-real-time alert system to warn users of detected anomalies on their application or server. While conventional email alerts has been used for a long time, monitoring tools now offer several ways to alert users.
With HTTPCS Monitoring, real-time text, email or by API integration alerts reduce response times when an incident occurs. Alerts can be set up in just a few clicks to notify right people at the right time. In order to be even more responsive, HTTPCS plans to support integrations very soon.
Just as HTTPCS, Pingdom offers email and text messages alerts, but also by API integration. Included in the basic plan, texts are limited. Each additional text message will then be charged, when they are unlimited in the Monitoring by HTTPCS offer, with an unlimited number of recipients.
The exploitation of the stored data enables useful exports and comparisons. The HTTPCS Monitoring solution stores your company's data for the whole duration of the subscription. In contrast, Pingdom only stores it for 35 days.
Alerts
Alerts
Specific features
Each solution has its own specificities that distinguish them from each other.
Pingdom's interface has a very high level of personalization: it is possible to change almost the whole SaaS application, from its logo to the indicators position in the dashboard. Thus, it simplifies the handling and makes the navigation easier. This feature is therefore attractive, both in terms of brand image and ergonomics.
Real User Monitoring Pingdom’s feature is also an asset. It is possible to gather precise and real information on visitors, by implementing a tool in Javascript.
On another hand, Monitoring by HTTPCS Machine Learning is unquestionably the characteristic that stands out from its competitor. As well as tracking down vulnerabilities, the solution is designed to detect events that are the first signs of an incident. Therefore, they will be resolved before the user even notices them. The smart robot can record fingerprints of the "regular" operating state of the server or application, which prevents any downtime.
Specificities
Specificities
Customer Service
Prompt, local and efficient support can be a real differentiating factor when it comes to providing relevant answer to any questions.
The Pingdom customer service is provided with a helpline and by email. Unlike HTTPCS, support is not multilingual, even if it is quite proactive.
The Monitoring by HTTPCS helpline and email support are available in 7 languages and during office hours (9am-7pm). Online chat and FAQ are also available on the website to provide an assistance at any time.
Customer support
Customer support
Thanks to our exclusive technology of "Virtual Browser", we offer you a very simple tool to record your scenarios without any technical skill being required. (no external program installation, no browser extension, no programming).
You will be able to monitor the important steps of your users (login, form, shopping cart, sso, ...) by adding a text presence proof and be alerted in real time when one of them is inaccessible or unavailable.
The scenarios are replayed automatically every 15 minutes by a real browser, and can be replayed manually at any time.
Pages performance are recorded and viewable: network measurements (DNS, server connection, TLS ...), time and number of redirects, DOM interactivity time, full loading time of pages and their resources with response sizes and compression ratio.
Scenario monitoring (transaction monitoring tool) is an essential tool to guarantee the functioning of your sites (e-commerce sites, CMS, business web applications, SaaS applications) to your customers and users.
Monitor right away the availability of your website or web application in real time!
Pricing
Note: in order to provide an accurate comparison, the prices of HTTPCS and Pingdom are based on common features.
The monthly subscription without commitment to Pingdom is $ 45 / month (40 €). The brand offers a one-year commitment plan at $ 36 / month (32 €). However, this rate is not fixed, and increases when more than 200 alert SMS messages are sent during the month.
Monitoring by HTTPCS has a fixed pricing policy and is cheaper than Pingdom. Non-commitment plan is charged $ 17 / month. Same offer with annual commitment is $ 14.17 / month.
Pricing
Pricing
Overall comparative rating
This study highlighted the features of two well-known monitoring tools. Thus, HTTPCS obtains a grade of 25/25. If Pingdom offers a high-performance solution, it is losing with a score of 17/25. The advantage is granted to HTTPCS, which is best to meets the company's needs regarding monitoring tools.
Don’t let downtimes ruin your company’s activities, choose our monitoring tool now
HTTPCS stands out from Pingdom with Machine Learning, which effectively forwards downtime, multilingual customer service and offers at more affordable prices. If you are interested in the HTTPCS monitoring tool, you can try a free 14-day trial to test this solution.